Employee Empowerment is authorizing employees to make their own decisions and pave their own path to success by so doing you create a better workplace culture.
In fact, according to the Harvard Business Review, research has shown that “when employees feel empowered at work, it’s associated with stronger job performance, job satisfaction and commitment to the organization”.
It is also a certain degree of authority and responsibility for decision-making in their daily work.
When an employee is trusted and accountable (empowered) with the needed tools to accomplish their daily task, they become loyal, committed, and potentially more productive.
The following are the benefits of an Empowered Employee;
- Willingness to go the extra mile
- Become more productive
- Ready to embrace Change
- Have a can-do attitude
- Follow best practices in line with the company policy
- Provide better customer service (Internal and External)
- Good communication
How to Empower Employees
There are ways we can encourage employee empowerment at the workplace, whereby making them know that they are valued.
- Extend Authority and Responsibility: Delegate (Little) tasks to an employee, empower the employee to get the job properly done.
- Set clear Guideline: When an employee understands the guidelines they should work within and the boundaries they can push, they will be able to do their jobs more efficiently and effectively and still feel supported.
- Growth Opportunities: Fostering internal development and growth across departments by providing opportunities for employees to grow through more autonomy, additional responsibilities, or even an entirely new role
- Communication: It’s becoming more and more important for employees to feel that they are contributing their quota to the organization when the employer clearly communicates to the employee that their contribution is making a difference in the organization. This increases the level of trust and shows that employee ideas are welcomed and valued.
- Recognize Employees for hard work: Showing appreciation for a job well done encourages the staff to do more and even do better. This encourages them to continue to be innovative, take action, and solve problems. Applauding employees gives them the drive to do better and to further achieve both their goals and that of the organization.